Airbnb Warns of AI Scams Targeting UK Short-Let Bookings
Airbnb has issued a warning to prospective short-let tenants in the UK about scammers using Artificial Intelligence (AI) to manipulate property images, making listings appear more attractive than they actually are.
According to research from Airbnb and Get Safe Online, the average amount lost to fraud now stands at £1,937. The platform is concerned that AI-generated scams are becoming more prevalent, as nearly two-thirds of people struggle to distinguish AI-altered images from real ones.
Short-Let Scams on the Rise
Scams related to holiday bookings and accommodation now account for 24% of fraud cases in the UK, alongside credit card fraud (31%) and phishing scams (26%). Surprisingly, it is digitally-savvy 18 to 34-year-olds who report falling victim to these scams more than any other age group.
Airbnb says it has implemented safeguards to protect bookings, including secure payment processes. The company encourages users to report suspicious websites or phishing emails for investigation. In 2024 alone, Airbnb detected and mitigated over 3,200 third-party phishing domains worldwide.
Why Are People Falling for Scams?
The desire to secure a cheap deal often leads travellers to take riskier decisions, making them more vulnerable to fraud. This is particularly true for younger travellers, who are frequently targeted through social media and fake listings.
How to Stay Safe When Booking Accommodation
Airbnb has shared key tips to help tenants avoid falling victim to scams:
✅ Avoid clicking unexpected links – Fraudsters create fake websites that mimic legitimate ones to steal personal details. Always use the Airbnb app or visit www.airbnb.co.uk directly.
✅ Report suspected scams – If you believe you’ve encountered fraud, report it to the police. Get Safe Online provides guidance on identifying and avoiding scams.
✅ Be cautious of deals that seem too good to be true – Unusually cheap listings or requests for high deposits could be red flags. If you’re being pressured to book quickly, stop all communication.
✅ Never pay by direct bank transfer – Airbnb only facilitates payments through its secure platform. If someone asks you to book or pay outside of Airbnb, report them immediately.
✅ Book and communicate through trusted platforms – Airbnb’s AirCover provides protection, including refunds or alternative stays if issues arise. Only book through verified platforms with secure payment options.
✅ Use strong passwords and enable two-factor authentication – Using the same password across multiple accounts increases the risk of hacking. Multi-factor authentication adds an extra layer of security.
Choose Trusted Short-Let Platforms Like MyShortLets
While scams are on the rise, trusted short-let platforms like MyShortLet offer a secure and reliable way to book stays. MyShortLet ensures all listings are verified and genuine, providing guests with peace of mind when booking accommodations.
Airbnb’s Advice for Travellers
Amanda Cupples, General Manager of UK & Northern Europe for Airbnb, urges travellers to remain cautious:
“As people plan their Easter break, holidaymakers should stay vigilant when booking trips. New technologies are evolving rapidly, and using trusted platforms for bookings, payments, and communication is the best defence against fraudsters. At Airbnb, we have safeguards in place, including secure payment processes, to help protect our guests.”
By staying aware and choosing reputable platforms like MyShortLet, travellers can enjoy safe, hassle-free bookings and avoid falling prey to AI-powered scams.
