Check in Booking Form
To continue with your booking,
you must read and agree to the terms and conditions.
These terms and conditions outline all the important details related to your stay—such as our cancellation policy, house rules, check-in and check-out times, payment terms, and your responsibilities as a guest during your time at the property.
By reviewing and agreeing to them, you’re helping us ensure that everyone is on the same page. It allows for clear communication, protects both parties, and helps us deliver a smooth, enjoyable, and stress-free experience from check-in to check-out.
If you have any questions or need clarification on anything, we’re always happy to help before you agree.
House Rules
No Open Flames
No Open Flames
Please do not use open flames or candles anywhere in the house. Smoke and CO2 devices are very sensitive.
Illegal substances are strictly prohibited on the premises.
No Parties or Loud Events
No Parties or Loud Events
Parties and loud events are not allowed.
Noise monitor devices are installed to ensure compliance.
No unregistered guests are allowed.
Please be considerate of our neighbours and follow the noise curfew.
Noise curfew: 22:00 – 07:00.
Smoking
Smoking
Smoking is not allowed inside the house.
Please use the designated smoking area outside of the property borders.
Bedrooms, Kitchen and Living Rooms
Bedrooms, Kitchen and Living Rooms
Please do not eat or drink in the bedrooms.
Do not rearrange the furniture.
Please take care of the furnishings; damages will be charged.
Please wash your dishes before leaving.
Internet and Thermostat Settings
Internet and Thermostat Settings
Do not change the internet settings.
You may adjust the temperature to your preference by turning the Nest or radiator thermostats up or down.
Check-in and Check-out Times
Check-in and Check-out Times
Please respect the agreed-upon check-in and check-out times.
Typical check-in: 16:00
Typical check-out: 10:00
Keys
Keys
Please take extra care with your keys.
Lost keys will incur a replacement fee.
Rubbish and Recycling
Rubbish and Recycling
Please take out the rubbish and follow the recycling guide.
The local council will not collect the bins if the rubbish is not properly segregated. Please adhere to the recycling guidelines.
Beds, Cot and High-chars
Special Requests
For requests such as baby cots, highchairs, or bed arrangements (e.g. zip and link beds joined to make a double), please contact us at least 48 hours prior to arrival.
Fees and Charges
Fees
Fees
- Additional guest fee: £5 per guest per night,
- Early check in or Late check-out fee: £15 per hour (subject to prior approval),
- Cleaning fee: £49-£99 (based on property location and size),
- Pet fee: £29 per stay (restrictions one pet only – small to medium size, fully house trained)
Charges
Charges:
- Out-of-hours guest help manager site visit: £95,
- Unauthorised party / Loud noise complaints: £300 and risk of cancelling your booking,
- Replacement of lost keys: minimum £100,
- Smoking inside the property: £150,
- Tampering with smoke alarms, thermostat control, internet router, noise detectors: £150,
- Unauthorised furniture rearrangement: £100,
- Unauthorised pet fee: £150,
- Unauthorised late check-out fee: £35 per hour,
- Extensive cleaning fee: £25 per hour
- Unauthorised guest fee: £30 per guest per night,
- Unauthorised removal of linen, towels, or cooking equipment: £20 per item
Pets
Pets
Please inform us in advance if you plan to bring a pet. Pets are accepted upon approval, with a limit of one small to medium-sized, fully house-trained pet per stay. Pets must not be left alone in the property. An additional pet fee of £29 applies.
Important
Important:
To ensure everything is ready for your stay, we need to confirm a few details as soon as possible.
Please provide the following information:
- Main guest’s phone number and email address.
This will help us contact you with important updates before and during your stay. - Number of guests intending to stay at the property.
- Inform us about your intention of bringing a pet (one pet per stay small to medium size, fully house trained and not left alone in the property).
Special requests
Special requests:
- Please let us know if there is anything we should know to prepare the property for your arrival.
- Please contact us 48h prior to arrival with all the requests for baby cots, highchair or bed arrangements (zip and link beds can be joined to double).
- Please reply as soon as possible so we can finalise preparations for your visit.
We’re looking forward to hosting you!
Important:
To ensure everything is ready for your stay, we need to confirm a few details as soon as possible.
Please provide the following information:
Main guest’s phone number and email address.
This will help us contact you with important updates before and during your stay.
Number of guests intending to stay at the property.
Inform us about your intention of bringing a pet (one pet per stay small to medium size, fully house trained and not left alone in the property).
Special requests or important information.
Please let us know if there is anything we should know to prepare the property for your arrival.
Please contact us 48h prior to arrival with all the requests for baby cots, highchair or bed arrangements (zip and link beds can be joined to double)
Please reply as soon as possible so we can finalise preparations for your visit.
We’re looking forward to hosting you!
